Ery Low Settings Administration Item for This Supply to Continue

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HP LaserJet Enterprise 500 color M551 - Control panel menus

Control-panel layout

The control panel includes a color, graphical and text display, job-control buttons, and three light-emitting diode (LED) status lights.

Figure : Items on the control panel



1. Control panel display

2. Up arrow button

3. OK button

4. Ready light

5. Data light

6. Attention light

7. Down arrow button

8. Home button

9. Back arrow button

10. Stop button

11. Help button

Control-panel help

The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help button on the control panel.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by pressing the arrow buttons on the control panel.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

Control panel menus

To use all of the capabilities of this product, a firmware upgrade might be required. HP recommends that you periodically go to www.hp.com/go/lj500colorM551_software to see if a new version of firmware is available.

note:

Print a configuration page to determine the version of firmware currently installed in this product.

Navigate the control-panel menus

• Press the Home button to access the menus.

• Use the up arrow button and down arrow button to highlight a desired menu item.

• Press the OK button to select the menu item.

Sign In menu

Sign In menu

First level	Second level	Values
User Access Code	Access Code
Administrator Access Code	Access Code
Service Access Code	Access Code

Retrieve Job From USB menu

Use the Retrieve Job From USB menu to view listings of jobs stored on an external USB memory device.

note:

You must enable this feature by using the control-panel menus or the HP Embedded Web Server before it can be used.

To enable this feature by using the control-panel menus, access the Administration menu, General Settings sub menu, Retrieve From USB Settings sub menu, and then select Enable. To enable this feature by using the HP Embedded Web Server, access the Print tab.

Retrieve Job From USB menu

First level	Second level	Values
Retrieve Job From USB		OK Cancel
	Select a File or Folder	Select from the provided list.

Retrieve Job From Device Memory menu

Use the Retrieve Job From Device Memory menu to view listings of jobs stored on the internal product memory.

Retrieve Job From Device Memory menu

First level	Second level	Third level	Fourth level	Fifth level	Values
Retrieve Job From Device Memory	note: Select from a list of folders.	All Jobs (With PIN) note: Individual job names also appear.	Print	Enter PIN to Print
				Copies	Range: 1 – 9999 Default = 1
			Print and Delete	Enter PIN to Print
				Copies	Range: 1 – 9999 Default = 1
			Delete	Enter PIN to Print
		All Jobs (No PIN) note: Individual job names also appear.	Print	Copies	Range: 1 – 9999 Default = 1
			Print and Delete	Copies	Range: 1 – 9999 Default = 1
			Delete	Delete All Jobs	Yes No

Supplies menu

In the following table, asterisks (*) indicate the factory default setting.

Supplies menu

First level	Second level	Third level	Fourth level	Values
Manage Supplies	Print Supplies Status
	Supply Settings	Black Cartridge	Very Low Settings		Stop Prompt to continue* Continue
			Low Threshold Settings		1-100%
		Color Cartridges	Very Low Settings		Stop Prompt to continue* Continue
			Low Threshold Settings	Cyan Cartridge Magenta Cartridge Yellow Cartridge	1-100%
		Toner Collection Unit	Very Low Settings		Stop* Prompt to continue Continue
		Fuser Kit	Very Low Settings		Stop Prompt to continue* Continue
			Low Threshold Settings		1-100%
		Color/Black Mix			Auto* Mostly Color Pages Mostly Black Pages
	Supply Messages	Low Message			On* Off
		Level Gauge			On* Off
	Reset Supplies	New Fuser Kit			No* Yes
Black Cartridge					The status is displayed.
Cyan Cartridge					The status is displayed.
Magenta Cartridge					The status is displayed.
Yellow Cartridge					The status is displayed.
Toner Collection Unit					The status is displayed.
Fuser Kit					The status is displayed.

Trays menu

In the following table, asterisks (*) indicate the factory default setting.

Trays menu

First level	Second level	Values
Manage Trays	Use Requested Tray	Exclusively* First
	Manually Feed Prompt	Always* Unless loaded
	Size/Type Prompt	Display* Do not display
	Use Another Tray	Enabled* Disabled
	Alternative Letterhead Mode	Disabled* Enabled
	Duplex Blank Pages	Auto* Yes
	Image Rotation	Standard* Alternate
	Override A4/Letter	Yes* No
Tray 1 Size		Select from a provided list.
Tray 1 Type		Select from a provided list.
Tray 2 Size		Select from a provided list.
Tray 2 Type		Select from a provided list.
Tray 3 Size		Select from a provided list.
Tray 3 Type		Select from a provided list.

Administration menu

Reports menu

Reports menu

First level	Second level
Configuration/Status Pages	Print
	Administration Menu Map
	Configuration Page
	Supplies Status Page
	Usage Page
	File Directory Page
	Current Settings Page
	Color Usage Job Log
Other Pages	Print
	Demonstration Page
	RGB Samples
	CMYK Samples
	PCL Font List
	PS Font List

General Settings menu

In the following table, asterisks (*) indicate the factory default setting.

General Settings menu

First level	Second level	Third level	Fourth level	Values
Date/Time Settings	Date/Time Format	Date Format		DD/MMM/YYYY MMM/DD/YYYY* YYYY/MMM/DD
		Time Format		12 hour (AM/PM)* 24 hours
	Date/Time	Date	Month Day Year	Set values from the lists.
		Time	Hour Minute AM/PM	Set values from the lists.
		Time Zone	Month Day Year	Set values from the lists.
		Adjust for Daylight Savings		On Off*
Energy Settings	Sleep Timer Settings	Sleep/Auto Off Timer		Enable* Disable
		Sleep/Auto Off After		The default value is 45 minutes. Enter a value between 1 and 120 minutes.
		Wake/Auto On Events		All Events* Network port Power button only
	Optimum Speed/Energy Usage			Faster First Page* Save Energy Save More Energy Save Most Energy
Print Quality	Adjust Color	Highlights	Cyan Density Magenta Density Yellow Density Black Density	-5 to 5 Default = 0
		Midtones	Cyan Density Magenta Density Yellow Density Black Density	-5 to 5 Default = 0
		Shadows	Cyan Density Magenta Density Yellow Density Black Density	-5 to 5 Default = 0
		Restore Color Values
	Image Registration	Adjust Tray <X>	Print Test Page
			X1 Shift Y1 Shift X2 Shift Y2 Shift	-5.00 mm to 5.00 mm Default = 0
	Auto Sense Behavior	Tray 1 Sensing		Fuser Kit Expanded sensing Transparency only
	Adjust Paper Types	Select from a list of paper types that the product supports. The available options are the same for each paper type.	Print Mode	Select from a list of print modes. Default = Auto Sense Behavior
			Resistance Mode	Normal* Up Down
			Humidity Mode	Normal* High
			Pre-Rotation Mode	Off* On
			Fuser Temp Mode	Normal* Up Down
			Paper Curl Mode	Normal* Reduced
	Optimize	Normal Paper		Standard* Smooth
		Heavy Paper		Standard* Smooth
		Envelope Control		Normal* Alternate 1 Alternate 2
		Environment		Normal* Low Temp
		Line Voltage		Normal* Low Voltage
		Tray 1		Normal* Alternate
		Background		Normal* Alternate 1 Alternate 2 Alternate 3
		Uniformity Control		Normal* Alternate 1 Alternate 2 Alternate 3
		Tracking Control		On* Off
		Registration		Normal* Alternate
		Transfer Control		Normal* Alternate 1 Alternate 2 Alternate 3
		Fuser Temp		Normal* Alternate
		Restore Optimize
	Edge Control			Off Light Normal* Maximum
Jam Recovery				Auto* Off On
Auto Recovery				Enable Disable*
Manage Stored Jobs	Quick Copy Job Storage Limit			1-300 Default = 32
	Quick Copy Job Held Timeout			Off* 1 Hour 4 Hours 1 Day 1 Week
	Default Folder Name
	Sort Stored Jobs By			Job Name* Date
Restore Factory Settings	Reset			All General Print General Security Calibration
Restrict Color				Enable color Disable color Color if allowed*

Retrieve From USB Settings menu

Retrieve From USB Settings menu

First level	Second level	Values
Enable Retrieve from USB		Enable Disable*

General Print Settings menu

In the following table, asterisks (*) indicate the factory default setting.

General Print Settings menu

First level	Second level	Values
Manual Feed		Enabled Disabled*
Courier Font		Regular* Dark
Wide A4		Enabled Disabled*
Print PS Errors		Enabled Disabled*
Print PDF Errors		Enabled Disabled*
Personality		Auto* PCL PS PDF
PCL	Form Length	Range: 5 – 128 Default = 60
	Orientation	Portrait* Landscape
	Font Source	Internal* Soft USB <X>
	Font Number	Range: 0 – 999 Default = 0
	Font Pitch	Range: 0.44 – 99.99 Default = 10
	Font Point Size	Range: 4.00 – 999.75 Default = 12.00
	Symbol Set	Select from a list of symbol sets.
	Append CR to LF	No* Yes
	Suppress Blank Pages	No* Yes
	Media Source Mapping	Standard* Classic

Default Print Options menu

In the following table, asterisks (*) indicate the factory default setting.

Default Print Options menu

First level	Second level			Values
Number of Copies				Range: 1 – X Default = 1
Default Paper Size				Select from a list of sizes that the product supports.
Default Custom Paper Size	Unit of Measure	Inches	X Dimension	Range: 2.99 – 12.28 Default = 12.28
			Y Dimension	Range: 5.00 – 18.50 Default = 18.5
		MM	X Dimension	Range: 76 – 312 Default = 312
			Y Dimension	Range: 127 – 470 Default = 470
Sides				1-sided* 2-sided
2-Sided Format				Book-style* Flip-style
Edge to Edge				Enabled Disabled*

Display Settings menu

In the following table, asterisks (*) indicate the factory default setting.

Display Settings menu

First level	Second level	Values
Display Brightness		Range: -10 to 10 Default = 0
Language		Select from a list of languages that the product supports.
Show IP Address		Display* Hide
Inactivity Timeout		Range: 10 – 300 seconds Default = 60
Clearable Warnings		On Job*
Continuable Events		Auto continue (10 seconds)* Press OK to continue

Manage Supplies menu

In the following table, asterisks (*) indicate the factory default setting.

Manage Supplies menu

First level	Second level	Third level	Fourth level	Values
Print Supplies Status
Supply Settings	Black Cartridge	Very Low Settings		Stop Prompt to continue* Continue
		Low Threshold Settings		1-100%
	Color Cartridges	Very Low Settings		Stop Prompt to continue* Continue
		Low Threshold Settings	Cyan Cartridge Magenta Cartridge Yellow Cartridge	1-100%
	Toner Collection Unit	Very Low Settings		Stop* Prompt to continue Continue
	Fuser Kit	Very Low Settings		Stop Prompt to continue* Continue
		Low Threshold Settings		1-100%
	Color/Black Mix			Auto* Mostly Color Pages Mostly Black Pages
Supply Messages	Low Message			On* Off
	Level Gauge			On* Off
Reset Supplies	New Fuser Kit			No* Yes

Manage Trays menu

In the following table, asterisks (*) indicate the factory default setting.

Manage Trays menu

First level	Values
Use Requested Tray	Exclusively* First
Manually Feed Prompt	Always* Unless loaded
Size/Type Prompt	Display* Do not display
Use Another Tray	Enabled* Disabled
Alternative Letterhead Mode	Disabled* Enabled
Blank Pages	Auto* Yes
Override A4/Letter	Yes* No

Network Settings menu

In the following table, asterisks (*) indicate the factory default setting.

Network Settings menu

First level	Values
I/O Timeout	Range: 5 – 300 sec Default = 15
Jetdirect Menu	See the table that follows for details.

Jetdirect Menu

First level	Second level	Third level	Fourth level	Fifth level	Values
Information	Print Sec Report				Yes No*
TCP/IP	Enable				On* Off
	Host Name				Use the arrow buttons to edit the host name. NPIXXXXXX*
	IPv4 Settings	Config Method			Bootp* DHCP Auto IP Manual
		Manual Settings note: This menu is available only if you select the Manual option under the Config Method menu.	IP Address		Enter the address
			Subnet Mask		Enter the address
			Default Gateway		Enter the address
		Default IP			Auto IP* Legacy
		DHCP Release			Yes No*
		DHCP Renew			Yes No*
		Primary DNS			Range: 0 – 255 Default = xxx.xxx.xx.xx
		Secondary DNS			Range: 0 – 255 Default = 0.0.0.0
	IPv6 Settings	Enable			On* Off
		Address	Manual Settings	Enable	On Off*
				Address	Select from a provided list.
		DHCPV6 Policy			Router Specified Router Unavailable* Always
		Primary DNS			Select from a provided list.
		Secondary DNS			Select from a provided list.
	Proxy Server				Select from a provided list.
	Proxy Port				Default = 00080
	Idle Timeout				Default = 0270
General Security	Secure Web				HTTPS Required* HTTPS Optional
	IPSEC				Keep Disable*
	802.1x				Reset Keep*
	Reset Security				Yes No*
Diagnostics	Embedded Tests	LAN HW Test			Yes No*
		HTTP Test			Yes No*
		SNMP Test			Yes No*
		Data Path Test			Yes No*
		Select All Tests			Yes No*
		Execution Time			Range: 1 – 60 hours Default = 1
		Execute			Yes No*
	Ping Test	Dest Type			IPv4 IPv6
		Dest IPv4			Range: 0 – 255 Default = 127.0.0.1
		Dest IPv6			Select from a provided list. Default = : : 1
		Packet Size			Default = 64
		Timeout			Default = 001
		Count			Default = 004
		Print Results			Yes No*
		Execute			Yes No*
	Ping Results	Packets Sent			Default = 00000
		Packets Received			Default = 00000
		Percent Lost			Default = 000
		RTT Min			Default = 0000
		RTT Max			Default = 0000
		RTT Average			Default = 0000
		Ping In Progress			Yes No*
		Refresh			Yes No*
Link Speed					Auto* 10T Half 10T Full 100TX Half 100TX Full 100TX Auto 1000T Full

Troubleshooting menu

In the following table, asterisks (*) indicate the factory default setting.

Troubleshooting menu

First level	Second level	Third level	Fourth level	Values
Exit Troubleshooting note: This item only displays if you are backing out of the Troubleshooting menu. note: The product shuts down and restarts when this menu item is selected.
Print Event Log
View Event Log
Print Paper Path Page
Print Quality Pages	Print PQ Troubleshooting Pages
	Print Diagnostic Page
	Color Band Test	Print Test Page
		Copies		Range: 1 – 30 Default = 1
Diagnostic Tests	Disable Cartridge Check
	Paper Path Sensors			Start Test
	Paper Path Test	Print Test Page		Print
		Source Tray		Select from a list of the available trays.
		Test Duplex Path		Off* On
		Number of Copies		Range: 1 – 500 Default = 1
	Manual Sensor Test			Select from a list of the product sensors.
	Manual Tray/Bin Sensor Test			Select from a list of the product sensors.
	Component Test			Select from a list of available components.
		Repeat		Off* On
	Print/Stop Test
Retrieve Diagnostic Data	Export to USB
	Diagnostic Files			Device Data File Debug Information File*
	Include Crash Dumps			Off On*
	Cleanup Debug Info			Off On*
Generate Debug Data

Device Maintenance menu

Backup/Restore menu

caution:

Data backup and restoration is the responsibility of the customer/administrator of the product. Service personnel should not back up or restore customer data under any circumstances.

In the following table, asterisks (*) indicate the factory default setting.

Backup/Restore menu

First level	Second level	Third level	Values
Backup Data	Scheduled Backups	Enable Scheduling	Disabled* Enabled
		Backup Time	Default = current time
		Days Between Backups	Default = 1
	Backup Now
	Export Last Backup
Restore Data			Insert a USB drive that contains the backup file.

Calibrate/Cleaning menu

In the following table, asterisks (*) indicate the factory default setting.

Calibrate/Cleaning menu

First level	Second level	Values
Cleaning Settings	Auto Cleaning	Off* On
	Cleaning Interval	Select from a list of cleaning intervals.
	Auto Cleaning Size	Letter* A4
Print Cleaning Page
Clean Laser Glass
Quick Calibration
Full Calibration
Delay Calibration at Wake/Power On		Yes* No

USB Firmware Upgrade menu

To display: At the product control panel, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu.

Insert a USB storage device with a firmware upgrade bundle into the USB port, and follow the on-screen instructions.

Service menu

The Service menu is locked and requires a personal identification number (PIN) for access. This menu is intended for use by authorized service personnel.

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Source: https://support.hp.com/my-en/document/c03038666

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